In the dynamic world of enterprise technology, certain individuals stand out not just for their business acumen but for their profound impact on an entire ecosystem. One such visionary leader was Michael Lombardo, the esteemed CEO of Glidefast Consulting. His journey with Glidefast is a compelling narrative of strategic growth, unwavering commitment to excellence, and a deeply human approach to leadership that continues to inspire even after his passing. This article delves into the remarkable contributions of Mike Lombardo to Glidefast and the broader ServiceNow community, exploring the pillars of his success and the enduring legacy he left behind.
From securing elite partnerships to navigating significant investments and fostering a culture of empowerment, Michael Lombardo's tenure at Glidefast Consulting marked a period of extraordinary achievement. His strategic foresight transformed Glidefast into a powerhouse within the ServiceNow marketplace, renowned for delivering top-notch implementation services to Fortune 1000 customers. Understanding the depth of his influence requires a look beyond mere corporate milestones, into the philosophy that guided his leadership and the personal resilience that defined his character.
Table of Contents
- The Rise of Glidefast Under Michael Lombardo's Leadership
- Michael Lombardo: A Brief Biography
- Strategic Partnerships and Industry Recognition
- The Impact of ASGN Investment
- Michael Lombardo's Vision for the ServiceNow Ecosystem
- EY Entrepreneur of the Year: A Testament to Leadership
- A Legacy of Resilience and Dedication
- The Future of Glidefast: Honoring a Vision
The Rise of Glidefast Under Michael Lombardo's Leadership
Glidefast Consulting, under the astute leadership of Michael Lombardo, emerged as a dominant force in the ServiceNow consulting landscape. This ascent wasn't accidental; it was the result of a meticulously crafted strategy focused on deep expertise, client-centric solutions, and a relentless pursuit of excellence. From its inception, Glidefast aimed to fill a critical gap in the market by providing specialized, high-quality implementation services for the ServiceNow platform, a cloud-based platform that helps companies manage digital workflows for enterprise operations. Michael Lombardo understood that the key to success lay in fostering a team of highly skilled professionals who could not only implement complex solutions but also truly understand and address the unique challenges faced by Fortune 1000 customers. His leadership style emphasized empowering these individuals, providing them with the resources and knowledge needed to excel. This commitment to internal growth directly translated into superior service delivery, earning Glidefast a reputation for reliability and effectiveness. The company's trajectory under Mike Lombardo was consistently upward, marked by significant achievements that solidified its position as a leader in the ServiceNow ecosystem.Michael Lombardo: A Brief Biography
Michael Lombardo was more than just a CEO; he was a visionary, a mentor, and a beloved figure to many. His professional life was characterized by an unwavering dedication to innovation and a deep understanding of the enterprise technology sector, particularly the ServiceNow platform. He steered Glidefast Consulting through periods of rapid expansion and significant industry recognition, leaving an indelible mark on the company and its culture. His journey was one of entrepreneurial spirit, strategic brilliance, and profound personal courage.Personal Data and Biodata
| Full Name | Michael Lombardo |
| Known For | CEO and Founder of Glidefast Consulting |
| Industry | Information Technology (IT Consulting), ServiceNow Ecosystem |
| Key Achievements |
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| Vision | Empowering individuals in the ServiceNow ecosystem to maximize ROI |
| Personal Life | Beloved husband, father, son |
| Legacy | Leadership, innovation, dedication, resilience |
Strategic Partnerships and Industry Recognition
A cornerstone of Glidefast's success under Michael Lombardo was its ability to forge and maintain robust strategic partnerships, most notably with ServiceNow itself. The pinnacle of this collaboration was achieved when Glidefast was named the "2022 Global Elite Partner of the Year." This prestigious award is not merely a title; it is a testament to Glidefast's exceptional performance, deep expertise, and significant contributions to the ServiceNow platform's adoption and success across various industries.The ServiceNow Elite Partner Status
Achieving "Elite Partner" status with ServiceNow signifies the highest level of partnership, reserved for organizations that consistently demonstrate superior capabilities, customer success, and a substantial investment in the ServiceNow ecosystem. For Glidefast, this meant proving their proficiency in a wide array of ServiceNow products and solutions, from IT Service Management (ITSM) to Customer Service Management (CSM), HR Service Delivery (HRSD), and beyond. Michael Lombardo's strategic leadership ensured that Glidefast not only met but exceeded the rigorous criteria set by ServiceNow, including certifications, customer satisfaction scores, and revenue growth. This status allowed Glidefast to gain deeper access to ServiceNow resources, early product roadmaps, and collaborative opportunities, ultimately benefiting their clients with cutting-edge solutions and expert implementations. The recognition as Global Elite Partner underscored Michael Lombardo's commitment to setting the highest standards for his company.The Impact of ASGN Investment
Another pivotal moment in Glidefast's journey under Michael Lombardo was the strategic investment from ASGN. ASGN, a leading provider of IT services and solutions, recognized the immense potential and established market position of Glidefast. This investment was a powerful validation of Michael Lombardo's vision and the robust foundation he had built. As Michael Lombardo himself stated, "This investment from ASGN will greatly enhance our ability to serve the ServiceNow marketplace." The infusion of capital and strategic backing from ASGN provided Glidefast with unprecedented opportunities for expansion and innovation. It allowed the company to scale its operations, invest further in talent development, and explore new avenues for delivering value to its growing clientele. For ASGN's Fortune 1000 customers, this meant access to Glidefast's specialized ServiceNow expertise, streamlining their digital transformation initiatives. The partnership with ASGN was a testament to the strong business model and growth trajectory that Michael Lombardo had meticulously cultivated, propelling Glidefast into a new era of market leadership and expanded service capabilities. This strategic move was instrumental in solidifying Glidefast's future growth path.Michael Lombardo's Vision for the ServiceNow Ecosystem
Michael Lombardo's leadership was not just about securing partnerships or investments; it was fundamentally driven by a clear and ambitious vision for the entire ServiceNow ecosystem. He saw ServiceNow not just as a platform but as a transformative tool that, when properly utilized, could unlock immense value for organizations. His aspiration for Glidefast+ (a broader initiative encompassing Glidefast's educational and empowerment efforts) was deeply rooted in this belief.Empowering Individuals and Maximizing ROI
Michael Lombardo's core philosophy, as articulated by him, was "to empower individuals within the ServiceNow ecosystem with the necessary knowledge and skills to effectively utilize the platform, thereby maximizing their return on investment." This statement encapsulates his commitment to education, skill development, and tangible business outcomes. He understood that the true power of ServiceNow lies in the hands of its users and administrators. By equipping them with comprehensive knowledge and practical skills, organizations could move beyond basic implementation to truly leverage the platform's full capabilities for process optimization, automation, and enhanced service delivery. This vision extended beyond Glidefast's direct clients to the broader community, reflecting a desire to elevate the overall proficiency and impact of ServiceNow professionals worldwide. It showcased his forward-thinking approach, recognizing that investing in people was key to unlocking the platform's full potential.EY Entrepreneur of the Year: A Testament to Leadership
Further cementing his status as a distinguished leader, Michael Lombardo was honored as an EY Entrepreneur of the Year® 2023 New England Award winner. This prestigious award recognizes visionary leaders who demonstrate excellence and extraordinary success in areas such as innovation, financial performance, and personal commitment to their businesses and communities. For Michael Lombardo, this award was a well-deserved acknowledgment of his entrepreneurial spirit, his strategic acumen in building Glidefast, and his unwavering dedication to its growth and impact. The EY Entrepreneur of the Year award is highly competitive and judged by independent panels of leading entrepreneurs. Michael Lombardo's recognition speaks volumes about his unique approach to business, his ability to navigate complex market dynamics, and his success in fostering a culture of innovation within Glidefast. As he shared his thoughts on the uniqueness of this journey, it became clear that his leadership was characterized by a blend of ambition, integrity, and a genuine passion for making a difference in the technology sector. This award highlighted not just his business achievements but also his personal qualities as a leader.A Legacy of Resilience and Dedication
The year 2024 brought both triumphs and profound challenges for Glidefast Consulting. As the company celebrated another year of growth, resilience, and innovation, it also faced the immense sorrow of losing its founder and CEO, Michael Lombardo. It was with "profound sadness and a heavy heart" that Glidefast announced his passing after a courageous battle with cancer. This news resonated deeply within the ServiceNow community and beyond, highlighting the personal strength and dedication that defined Michael Lombardo's life.The Personal Journey and Its Impact
Michael Lombardo's battle with cancer was a deeply personal journey, yet one he approached with remarkable courage. He openly discussed his experiences, including a conversation with Jen Andruzzi, where he shared the perspectives gained from his fight. This openness was characteristic of his leadership style – transparent, authentic, and inspiring. While navigating his health challenges, he continued to guide Glidefast, ensuring its continued commitment to excellence, innovation, and client success. His ability to lead with such grace and determination in the face of adversity is a testament to his extraordinary character. The legacy he left behind is not just one of business success but also of immense personal resilience, inspiring those around him to face challenges with courage and dedication. He was not only an exceptional leader but also a beloved husband, father, and son, whose personal values deeply influenced the company culture.The Future of Glidefast: Honoring a Vision
As Glidefast Consulting moves forward, it does so with a deep sense of responsibility to honor the legacy of Michael Lombardo. The commitment to excellence, innovation, and the empowerment of individuals within the ServiceNow ecosystem remains at the core of the company's mission. The foundation that Mike Lombardo built is robust, characterized by strong partnerships, a talented team, and a clear vision for the future. The company's continued growth and success will serve as a living tribute to his leadership and dedication. Glidefast's ongoing efforts to deliver top-notch implementation services and expand its reach within the ServiceNow marketplace are a direct continuation of the path Michael Lombardo charted. His aspiration to empower individuals and maximize ROI through effective utilization of the ServiceNow platform continues to guide Glidefast's strategic initiatives and educational programs. The spirit of innovation and the client-first approach that defined his tenure will undoubtedly continue to drive Glidefast forward, ensuring that Michael Lombardo's profound impact endures for years to come. In reflecting on the journey of Mike Lombardo and Glidefast, it becomes clear that his contributions extended far beyond mere business metrics. He cultivated a culture of excellence, championed innovation, and deeply cared about empowering individuals. His legacy is one of transformative leadership, personal courage, and an unwavering commitment to the ServiceNow community.We invite you to share your thoughts on Michael Lombardo's impact or any experiences you've had with Glidefast Consulting in the comments below. Your insights help us continue to celebrate the legacy of remarkable leaders. To learn more about Glidefast's ongoing initiatives and services, please explore other articles on our site.
